PRIVACY POLICY
Effective Date: 24/10/2024
This privacy policy outlines how PREDICT CORP (hereinafter referred to as “PC” or “we”) collects, uses, protects, and shares your personal information when you interact with our company, whether through our website, by phone, in person, or any other means. This policy also aims to transparently inform you of your rights regarding the processing of your data.
1. Data Controller
PC is responsible for the processing of your personal data.
For any questions regarding this policy, please contact us at the following address:
By mail:
PREDICT CORP
Theodore De Cuyper Street 123/22
1200 Brussels
Company Registration Number (BCE): 1005.635.127
By email:
contact@predictc.com
2. Information We Collect
We may collect various categories of personal information in the course of our activities, including:
- Visitors of the website www.predictc.com;
- Personally identifiable information such as name, address, email address, landline number, mobile number, company you work for, job title;
- Financial information such as bank account numbers, payment details, IBAN/SWIFT, and billing information necessary for our services;
- Information provided as part of a project or business relationship with the client;
- Information you provide during our exchanges and communications (via email or other means);
- Professional data: information about your professional qualifications, business activities, and any other information related to the company you work for;
- Technical data: when you use our website, we may collect information about your browser, IP address, and cookies to enhance your experience;
- Any other data you voluntarily provide to us.
3. Purposes and Legal Basis for Data Processing
When you contact us or request information in the course of our activities, your personal data is collected and used for the following purposes:
- Manage and administer business relationships, including payment processing, accounting, invoicing and collection, customer support, supplier evaluation;
- Service provision: process and manage our contractual services, provide personalized advice in our areas of expertise;
- Evaluate job applications;
- Customer relationship management: respond to your requests, send you information about our services, or contact you for operational purposes;
- Service improvement: analyze data to enhance our services, conduct market research, and adjust our offerings;
- Conduct training and performance evaluations of employees and suppliers;
- Inform you about the promotion of our services, products, and activities.
Your personal data may be processed based on one or more of the following legal grounds:
- Your consent;
- The performance of a contract: PC must collect some of your data to meet your requests. By choosing not to share this data with PC, the contract execution may not be possible;
- PC’s legitimate interest: PC has a legitimate interest in interacting with you, responding to your requests, and primarily improving its services, preventing abuse and fraud, monitoring the accuracy of operations, exercising, defending, and preserving its rights unless these interests are outweighed by your rights and fundamental freedoms;
- Compliance with legal and regulatory obligations: in accordance with applicable laws, particularly regarding anti-money laundering obligations, fraud prevention, or other legal requirements.
4. Sharing Your Information
Your personal information may be shared with trusted third parties in accordance with current contractual agreements. They are also bound by a strict confidentiality obligation. This applies in the following cases:
- Subcontractors and partners: with third-party service providers who assist us in delivering our services (hosting, payments, IT maintenance, etc.), provided they respect the confidentiality of your data.
- Legal authorities: upon request from the competent authorities or to comply with legal obligations.
- Business transfers: in the event of a merger, acquisition, or transfer of our assets, your information may be transferred to the new entity, subject to compliance with this privacy policy.
5. Data Protection
We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, loss, or destruction. These measures include:
- The use of advanced IT security systems.
- Restricted access to personal information to only employees or subcontractors with a professional need to access it.
- Raising awareness and training our staff on data confidentiality.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. The retention period varies depending on the purpose, nature of the data, and legal or contractual requirements.
7. Your Rights / Complaints
You have the right to request access to the personal information we hold about you at any time, as well as the right to correct, delete, restrict processing, or object to the processing. To exercise these rights, you can contact us:
- By email: contact@predictc.com
- By mail: Theodore De Cuyper Street 123/22, 1200 Brussels
8.International Data Transfers
As a general rule, we do not transfer your personal data to third countries outside the EU, except when necessary for the performance of our services, with adequate security measures in place.
9. Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. We encourage users to regularly review our privacy policy to stay informed of any updates.
10. Minors
Our website and services are not intended for children under 18 years of age. If you become aware that your minor child has provided us with their personal data without your consent, please contact us at the following address: contact@predictc.com.
Information Security
We take technical and administrative precautions to protect your data against destruction, loss, alteration, or any unauthorized processing. These personal data protection measures will be regularly adjusted to technical developments and organizational changes. In this regard, our partners, employees, consultants, workers, and data processors, who have access to personal information and are involved in its processing, are required to maintain the confidentiality of such personal information. However, we cannot guarantee security against all types of fraud or misuse. If you provide personal information, we cannot ensure complete security against all types of interception.
11. Contact
If you have any questions or concerns regarding this privacy policy, or if you wish to exercise your rights, you can contact us at the following address:
PREDICT CORP
Theodore De Cuyper Street 123/22
1200 Brussels
contact@predictc.com
12. Limitation of Liability
In situations where your personal data has been legitimately disclosed to third parties, PREDICT CORP is not responsible for the processing of your data by those third parties and any subsequent violation or unlawful use of the data in such cases.
13. Claims
In the event of a dispute between us, PREDICT CORP commits to prioritize dialogue and openness in seeking an amicable resolution.
This policy complies with the General Data Protection Regulation (GDPR) and other Belgian and European data protection laws.